Contact information
CONTACT US
SOLENNE Jewelry
We’re here to help with questions about your order, returns, exchanges, product details, shipping, or anything related to your SOLENNE experience.
Customer Support
For any questions or assistance, please contact us at:
Our support team will respond as soon as possible.
Order Support
If your message is related to an existing order, please include:
- Your full name;
- Your order number;
- The email used at checkout;
- A clear description of your request;
- Photos or videos, if your request involves a damaged or defective item.
This helps us review your case faster and provide the best possible solution.
Business Information
Brand: SOLENNE Jewelry
Website: www.solennejewelry.com
Email: solennejewelry@outlook.com
Support Hours
Our customer support operates during regular business days.
Monday to Friday
9:00 AM – 6:00 PM
Messages sent on weekends or holidays may be answered on the next business day.
Important Notice
Please make sure your contact information is correct when placing an order. SOLENNE Jewelry is not responsible for delays caused by incorrect or incomplete customer information.
Closing Message
Thank you for choosing SOLENNE Jewelry.
Every piece is prepared with care — and every message matters to us.